Order Resolutions
Do you have an issue with a recently received order?
If you received your package and it is damaged or missing items please contact us immediately so that we can begin a claims process with the carrier. In all cases of claims all packaging must be retained until the issue has been resolved.
Need to exchange apparel for a different size?
Exchanges may be made on grooming apparel for incorrect size within 10 days of receipt.
Please fill out the form below and we will be in contact shortly so that the issue will be addressed in a timely manner.
**Please do NOT mail products back to us unless an exchange has been authorized via email or the phone. They will not be accepted.
Please note: Your satisfaction with the products that you purchase at jodimurphy.net is very important to us, however refunds are not available on products on this website. All sales are final. Exchanges may be made only on grooming apparel for incorrect size within 10 days of receipt. Buyer will be responsible for all shipping charges related to an exchange. See our full terms and conditions.