The client must develop trust in their groomer. Trust that everything is getting done that should be done. They must also be happy with the grooming at each visit. Then it suddenly happens. My clients come in, chit chat for a few minutes, their dog is happy to see me, the dog and I play for a few minutes, then I…
It is so exciting to take on that new little puppy into our clientele. We start out developing a good relationship with the puppy, ensuring that it has a positive grooming experience. I will never forget the look on the owner’s face once they see their little scruffy puppy transformed with their first haircut! It’s one of the most rewarding moments in the life of a pet groomer. Over the course of the first few grooming appointments, we give…
