Most seasoned groomers have learned the hard way how to handle the term “puppy cut”. This is a term that pet owners use all the time. If you ask 10 pet owners what they think this trim is you will get 10 different answers. In fact, if you ask 10 groomers what their version of a puppy cut is you will most likely get 10 different opinions as well…
Communication is Key for Dog Groomers and Their Clients
The client must develop trust in their groomer. Trust that everything is getting done that should be done. They must also be happy with the grooming at each visit. Then it suddenly happens. My clients come in, chit chat for a few minutes, their dog is happy to see me, the dog and I play for a few minutes, then I…